Founding Member — Tier 1 live

30 days free with code 01MS2026 · First 5 lifetime slots at £500 — 4 remaining

Claim Tier 1
Founding Member — Tier 1 live

30 days free with code 01MS2026 · First 5 lifetime slots at £500 — 4 remaining

Claim Tier 1
Founding Member — Tier 1 live

30 days free with code 01MS2026 · First 5 lifetime slots at £500 — 4 remaining

Claim Tier 1
Founding Member — Tier 1 live

30 days free with code 01MS2026 · First 5 lifetime slots at £500 — 4 remaining

Claim Tier 1
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Refund & Cancellation Policy

Last updated: 1 January 2026 · Plain English, No Traps

1. 30-Day Free Trial

Every new MobileStock subscription plan (Basic, Standard, and Pro) begins with a full 30-day free trial with zero credit card required at signup. You have complete access to all plan features—including IMEI tracking, Notice 718 margin calculations, and inventory imports.

If MobileStock does not fit your operational workflow, you do not need to do anything. Your account will simply expire at the end of 30 days without any surprise charges or hidden fees.

2. Monthly Subscription Cancellations

All active subscriptions are billed on a flexible monthly basis with no long-term lock-in contracts.

  • Cancel Anytime: You can cancel your subscription at any time directly through your account dashboard Settings > Billing with a single click.
  • Access Retention: Upon cancellation, you retain full access to your inventory records and dashboard until the final day of your current paid billing period.
  • Data Export: You can export all your device ledgers, customer records, and purchase/sales history in CSV or Excel format at any time before your billing cycle concludes.

3. Founding Member Lifetime Slots

Founding Member Tier licenses are one-time payments that grant permanent access to MobileStock Pro with zero recurring monthly subscription fees.

  • Test First Guarantee: We strongly encourage all resellers to test MobileStock on our 30-day free trial before locking in a Founding Member lifetime slot.
  • 14-Day Satisfaction Guarantee: If within 14 days of claiming your lifetime license you experience technical incompatibility with your hardware or workflows that our team cannot resolve, contact us for a full, hassle-free refund.
  • License Portability: Lifetime licenses belong to your business and remain active for the life of the platform.

4. Refund Requests & Processing

Approved refunds are credited back to the original payment method through Stripe within 5 to 10 business days, in accordance with your bank or card issuer's processing timeline.

5. Contact Billing Support

For cancellation assistance, billing inquiries, or invoice queries, reach out to our dedicated UK support team:

Email: hello@mobilestock.co.uk · WhatsApp Priority Support: available in your dashboard.